Terms of Service

Using FileServ

FileServ provides secure file-transfer software and hosting over SFTP, FTPS, HTTPS and WebDAV. You may use it only for lawful purposes. You're responsible for the accounts, SSH keys and files under your account, and for keeping your credentials safe.

Cloud and self-hosted

Cloud plans run on our hardened servers and are billed per your subscription; you can cancel at any time and access continues to the end of the paid period.

Self-hosted licences are sold per server. You run and maintain your own installation, and a valid licence is required for it to operate. Deactivating or letting a licence lapse stops the software until it's renewed.

Acceptable use

Don't use the service to store or distribute malware, to break the law, or to infringe anyone's rights. Don't attempt to disrupt the service or access data that isn't yours. We may suspend accounts that break these terms.

Payments and refunds

Payments are processed by our payment provider. Prices are shown before you pay. Cloud subscriptions renew automatically until cancelled. For refund questions, contact us within a reasonable time and we'll work it out.

Availability and liability

We work hard to keep FileServ available and secure, but the service is provided "as is" without warranties. To the extent the law allows, FileServ isn't liable for indirect or consequential losses. Keep your own backups of important data.

Changes and contact

We may update these terms; material changes will be announced in the app or by email. Questions about these terms? Email support@ffetrader.com.